threesixty services Limited is committed to protecting your personal information.
Our Privacy Policy contains important information about what personal details we collect, what we do with that information, who we may share it with and why, and your choices and rights when it comes to the personal information you have given us.
We may need to make changes to our Privacy Policy, so please check our website for updates from time to time.
Our Cookie Policy forms part of our Privacy Policy. When you browse our websites we use cookies to store information about how you use these websites in order to improve the quality of service provided to you. To understand what type of cookies we use and how these work when you use our websites please read our Cookie Policy.
We are threesixty services Limited, one of the leading support service providers to the financial services industry.
If you have any questions about our Privacy Policy or the information we collect or use about you, please contact;
FAO DP Officer
threesixty services Limited
The Royals
Altrincham Road
Manchester
M22 4BJ
Email: dpofficer@threesixtyservices.co.uk
Information about you that we collect and use includes:
We may collect your personal information directly from you and from a variety of sources, including:
We may also collect your personal information from a client firm to which you are connected to and places such as business directories and other commercially or publicly available sources.
We take your privacy seriously and we will only ever collect and use information which is personal to you where it is necessary, fair and lawful to do so. We will collect and use your information only if we are able to satisfy one of the lawful processing conditions set out in the data protection laws.
This will be the case where:
Where the processing is in our legitimate interests or those of a third party, we will always conduct an assessment to ensure that this use of your personal information is not excessive or unnecessary or otherwise more intrusive than it needs to be.
If you do not wish us to collect and use your personal information in these ways, it may mean that we will be unable to provide you with our products or services.
We may share your information with third parties for the reasons outlined in ‘Why we collect and use your information’.
We may share your information with:
Whenever we share your personal information, we will do so in line with our obligations to keep your information safe and secure.
Your information is processed in the UK and territories covered by the UK GDPR.
We take information and system security very seriously and we strive to comply with our obligations at all times. Any personal information which is collected, recorded or used in any way, whether on paper, online or any other media, will have appropriate safeguards applied in line with our data protection obligations.
Your information is protected by controls designed to minimise loss or damage through accident, negligence or deliberate actions. Our employees also protect sensitive or confidential information when storing or transmitting information electronically and must undertake annual training on this.
Our security controls are aligned to industry standards and good practice, providing a control environment that effectively manages risks to the confidentiality, integrity and availability of your information.
We will keep your personal information and copies of records we create (for example calls with us) to provide you with our services while you are a client of ours.
We may also keep your information after this period but only where required to meet our legal or regulatory obligations. The length of time we keep your information for these purposes will vary depending on the obligations we need to meet.
You have a number of rights under data protection law which may be exercised in certain circumstances. These are:
More information can be found on your rights here https://ico.org.uk/for-the-public
If you want to talk to us about any of your individual rights, please contact us at:
threesixty services Limited
The Royals
Altrincham Road
Manchester
M22 4BJ
Email: dpofficer@threesixtyservices.co.uk
We will always strive to collect, use and safeguard your personal information in line with data protection laws. If you do not believe we have handled your information as set out in our Privacy Policy, please let us know immediately and we will do our utmost to make things right.
While we hope that we can resolve any complaints for you, you do have the option to complain to the ICO (whether or not you have exhausted our complaints procedure). Their contact details are:
Website: https://ico.org.uk
Postal address: Information Commissioner's Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF
Telephone: 0303 123 1113 (local rate) or 01625 545 745 if you prefer to use a national rate number